Remote SupportHermes - SMS Total Solution
To satisfy the requirements of companies that are searching more and more directed and effective methods to undertake activity of marketing, in relation to the continuous evolution of the technological sceneries, Software Link has conceived and carried out a solution that allows you to improve and increase the capacity of communication with regular customers and potential ones.
The application, denominated Hermes, offers a complete environment studied to exploit the potentialities of informations transmission trough the management of SMS services (Short Message Service). The solution allows the interaction of architectures with SMS systems for the interchange of information in the form of short messages.
Hermes is perfectly integrated and integrable with main telephone systems, with the networks of GSM operators and with the informative systems owned by the customers, opening to a possible evolution toward the use of MMS (Multimedia Messaging Services).
The sending system of mails and text is realizable across formats of interchange of XML : Hermes extracts data (such as the text of the message, the number of the sender and the date of dispatch), elaborates them and proceeds then to their transmission through GSM interfacing to external systems through Web Service and allowing, for example, the predisposition of a service of SMS dispatch from the pages of a Web Site with relative notification.
Hermes is integrable in:
- Web Mail , allowing the SMS dispatch from Client like the managing of traditional e-mails changing only the type of address. In this way it is possible to receive and send SMS messages from your mail box or activate services of notification to the arrival of specific messages;;
- Database containing predisposed information (as telephone number of the recipient, text of the message, etc...) to send through SMS;;
- Alarm systemS activating a message of notification of bad functioning or intrusions to computer systems otherwise after as signal of a specific output, for example deriving by security system..
These are only some of the potentialities offered by Hermes; being an integrable application to different systems it is possible also to program, on the specific necessity of the customer, a service of SMS dispatch in accordance with manual method, on request, scheduled or on event.
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